Information and cancellation policy

For more information about reservations: [email protected] or +34 973 070 737.

Maximum punctuality is requested, otherwise you will not be able to enjoy the entire visit nor will it be reimbursed.

Cancellation policy:

  • Visit and wine tasting: 48 hours in advance you can change the day of the event free of charge but the amount will not be refunded. In case of not showing up for the visit you had reserved, you will lose 100% of the amount paid. The amount of the visit will not be reimbursed even if it is notified in advance 48 hours of the day of the visit.
  • Special events (Harvest days, Arbequina Day, Dinner among vineyards, Cultural proposals and pairing, ….): 50% of the amount will be refunded for reservations canceled 3 days before the event, for reservations canceled with less than 3 days before the event, 100% of the amount paid will be lost. Date changes will not be accepted.
  • Activities and events for groups and / or companies. 50% of the amount will be refunded for reservations canceled 7 days before the event, for reservations canceled less than 7 days before the event, 100% of the amount paid will be lost.

Consent publication of personal images

  • By making a reservation for our events, the user expresses their consent to publish personal images on our social media y web.
PONS TRADICIÓ, S.L.U.  We process personal data as established in the EU General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
The undersigned person authorizes PONS TRADICIÓ, S.L.U.  to process your personal data, and where appropriate that of minors, and grant this authorization expressly, accurately, unequivocally and informedly. In compliance with the provisions of articles 13 and 14 of the GDPR and the LOPDGDD, the following data are informed:
Data Controller: PONS TRADICIÓ, S.L.U. NIF: B25573734, PASSEIG DE LAS GARRIGUES, 16 – 25155 – L’ALBAGÉS (LLEIDA) Phone: 973070737, [email protected]
Purpose of the Treatment: PONS TRADICIÓ, S.L.U. will treat the images to disseminate the products and services.
Conservation: The personal data provided will be kept as long as it is not requested deletion by the interested party and for the time necessary to comply with legal obligations.
Recipients: Your data will be processed by PONS TRADICIÓ, S.L.U. and other public or private entities, collaborators and / or service providers that are necessary.
Legitimation: Your data will be processed based on your consent, which is requested in this document.
Rights: We inform you of the possibility of exercising the following rights over your personal data by contacting our tax address or via email, having to duly identify yourself and clearly request the right to exercise: right of access, rectification, deletion or forgetting, limitation, opposition, portability and not to be subject to automated individual decisions. You can also withdraw the consent granted.
In addition, you can contact the competent Data Protection Control Authority to obtain additional information or file a claim.
The right to personal image is recognized in article 18.1 of the Constitution and regulated by Law 1/1982, of May 5, on the right to honor, personal and family privacy and personal image. If you authorize the publication of the images to PONS TRADICIÓ, S.L.U., you do so expressly and unequivocally, freely, voluntarily, free of charge and without a time or geographical limit, including, in addition, the authorization to publish the name and surname for its dissemination or commercial exploitation, in any medium or format (Intranet, website, commercial communications electronically, magazines, social networks, media, etc.) and for the reproduction, exhibition and public communication, so photographic, television, videography, printing, internet and social networks. The exercise of the capture of the images (or videos) by PONS TRADICIÓ, S.L.U. or another delegated company, either through cameras or video cameras, where it is clearly identifiable, will be limited to the set of activities developed by PONS TRADICIÓ, S.L.U. who undertakes to adopt at all times the appropriate security measures to avoid access, assignment or unauthorized use of the images.

The company reserves the right to cancel or modify the dates for not reaching a minimum capacity or due to force majeure.